Bg77's Privacy Policy — How Your Information Is Protected

Bg77 is a trusted online gaming and betting platform in Bangladesh. We take our members' privacy very seriously. This Privacy Policy ("Policy") describes how bg77 collects, uses, and protects your personal information.

By using our website or mobile app, you confirm that you have read and fully agree to this Privacy Policy. If you have any concerns, please contact our support team before using the platform.

Bg77 collects several types of information. A detailed breakdown by category is provided below:

Data is collected through three methods:

• Direct Collection: Through registration, completing the KYC form, or contacting support.
• Automated Collection: Through cookies, web beacons, and analytics tools.
• From Third Parties: Through payment processors or identity verification agencies.

Bg77 uses collected data only for the following legitimate purposes:

• To create, manage, and secure your account.
• To process deposits, withdrawals, and other financial transactions.
• For KYC verification and age confirmation.
• To send promotions, bonuses, and personalized offers — but only with your consent.
• To analyze and improve platform performance.
• To comply with regulatory requirements for the prevention of money laundering and fraud.
• To promote responsible gaming and identify problematic gaming patterns.

Bg77 does not share your personal information with third parties, except in the following limited circumstances:

• Payment Processors: bKash, Nagad, Rocket, or approved payment gateways — used solely to process transactions.
• Legal obligations: Data may be disclosed in response to lawful requests from government authorities or regulatory bodies.
• Identity Verification Agencies: Limited information may be shared with authorized bodies to complete the KYC process.
• Fraud Prevention: Relevant authorities may be informed to prevent fraud or money laundering.

In all such cases, we ensure before any disclosure that the receiving party upholds appropriate confidentiality standards.

Bg77 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser. The types of cookies we use:

• Essential cookies: Required for login sessions and core platform functionality. These cannot be disabled.
• Functionality cookies: Used to remember your preferences such as language, theme, and similar settings.
• Analytics Cookies: Helps us understand how users interact with the platform. This data is completely anonymous.

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may affect the functionality of certain features.

Bg77 uses industry-leading technology to keep your data secure:

• 256-bit SSL/TLS encryption — applied to all data transfers.
• Multi-Factor Authentication (MFA) — to prevent unauthorized access to your account.
• Regular security audits and penetration testing — to identify and address vulnerabilities.
• Data masking and pseudonymization — to keep sensitive information protected with an extra layer of security.
• 24/7 security monitoring — to instantly detect any suspicious activity.

As a bg77 member, you have the following rights. Contact our support team to exercise any of them:

• Right to access: You have the right to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request that your data be deleted, provided there is no legal obligation requiring its retention.
• Right to Object to Processing: You have the right to object to the use of your data for specific purposes.
• Data Portability: You may request a copy of your information in a structured format.
• Marketing Opt-Out: You can opt out of promotional communications at any time.

Bg77 retains your data only for as long as necessary. The general policy is:

• All data is retained for as long as the account remains active.
• Even after account closure, certain data may be retained for up to 5–7 years for legal reasons.
• KYC documents are typically retained for 5 years after account closure.
• Transaction records are retained in accordance with regulatory requirements.
• Analytics data is generally kept anonymous and may be used on a long-term basis.

Bg77 is strictly prohibited for anyone under the age of 18. We do not knowingly collect personal information from minors.

If a minor is found to have registered by mistake — whether detected by us or reported by someone — the account will be closed immediately and all collected data will be deleted.

Bg77 reserves the right to update this Privacy Policy as needed. In the event of changes:

• Members will be notified at their registered email address before any significant changes take effect.
• The date of the latest update will always be displayed at the top of the page.
• Continued use of the platform after any changes to the policy will be considered acceptance of the updated terms.
• If you do not agree to the updated policy, you may request to close your account.